This page (together with any documents referred to on it) tells you the terms and conditions under which we supply any of the products listed on our website https://www.matildecano.es/en/. Please read these terms and conditions carefully before ordering any product.
By using this website or placing an order through this website you consent to be bound by these Terms and Conditions and our Data Protection Policies, so if you do not agree to all of the Terms and Conditions and the Data Protection Policies, you must not use this website.
The contract may be concluded, at your option, in any of the languages in which the Terms are available on this website.
1.INFORMATION ABOUT US
The sale of articles through this web page is carried out under the name MATILDE CANO by CONFECCIONES MATY S.A., a Spanish company with address at Polígono Las Quemadas, Parcela 207, 14014 Córdoba, Spain, NIF A-14067094 and e-mail email@example.com
The information or personal data you provide about yourself will be treated in accordance with the provisions of the Data Protection Policy. By using this website you consent to the processing of such information and data and declare that all information or data provided by you are truthful and correspond to reality.
By placing an order through https://www.matildecano.es/en/, you warrant that:
-You have the legal capacity to enter into binding contracts, and
-You are at least 18 years of age
3.USE OF OUR WEBSITE
By making use of this website and placing orders through this website you agree to:
- To make use of this website only to make legally valid inquiries or orders.
- Not to place any false or fraudulent orders. If we reasonably believe that such an order has been placed we will be entitled to cancel it and inform the relevant authorities.
4.HOW THE CONTRACT BETWEEN US IS ESTABLISHED
A legally binding contract will be formed between us when:
-You have confirmed to us that you wish to proceed with the purchase of one or more products, and
-We have confirmed that we will sell the product(s) to you, and
-We have received payment of the price and any additional amount. When your order is complete, you will receive confirmation of the products ordered, the price paid, the approximate delivery date and the number assigned to your order. If you wish to change any part of your order once it has been accepted and payment has been made, you will need to contact us by one of the following methods:
-Phone: (+34) 957 325 167
-Fax: (+34) 957 326 295
-Postal address: Confecciones Maty S.A, Polígono Las Quemadas, Parcela 207. 14014 Córdoba, Spain.
We may refuse to sell any product for any reason. We are not obliged to inform you of the reason for our decision.
5.PRICE AND AVAILABILITY
When we process your order, you will receive a message from us if the product you wish to purchase is no longer available. We may offer you the opportunity to purchase a product of equivalent characteristics and value to the one you have tried to order. This will not happen if the product you are trying to purchase is temporarily out of stock.
Prices may change at any time, but changes will not affect orders for which we have already sent a confirmation.
6.PRICE AND PAYMENT
The prices on the website include VAT, but exclude shipping costs, which will be added to the total amount.
Prices may change at any time, but (except as set out above) any changes will not affect orders in respect of which we have already sent you an Order Confirmation.
Once you have selected all the items you wish to purchase, they will have been added to your basket and the next step is to process the order and make payment. To do this, you must follow the steps of the purchase process, filling in or checking the information requested at each step.
Likewise, during the purchase process, before making the payment, you will be able to modify the data of your order.
You can use PayPal or your credit card as payment method. By clicking on "Authorize Payment" you are confirming that the credit card is yours. To minimize the risk of unauthorized access, your credit card details will be encrypted. Credit cards will be subject to checks and authorizations by the credit card issuer, but if the credit card issuer does not authorize payment, we will not be liable for any delay or non-delivery and will not be able to enter into any contract with you.
Payment in 3, 6 or 12 month installments
Divide the payment of your order in 3, 6 or 12 months for only a small fixed cost per month. Just with your ID, cell phone and bank card. Instantly and without paperwork. You can complete the payment whenever you want at no additional cost.
For example, if you choose to pay an order of 180€ in 3 months, you would pay 63€ per month (only 3€ per month per installment).
This is how easy and fast it is to pay in installments with SeQura:
1. Select Pay in installments as your payment method at the end of your purchase.
2. Enter your data (ID and cell phone), choose your payment plan and pay the first monthly installment.
3. enjoy your purchase! The rest of the payments will be made automatically every month. If you have any doubts, solve them here.
Unless there are circumstances arising from the customization of products, or unforeseen or extraordinary circumstances occur, we will send the order consisting of the product/s listed in each Shipping Confirmation within 2-3 working days, provided it is not a PRE-ORDER product in which case it will be indicated on each model.
If for any reason we are unable to meet the delivery date, we will inform you of this circumstance and give you the option to go ahead with the purchase by setting a new delivery date or cancel the order with a full refund of the price paid.
For the purposes of these Conditions, "delivery" or the order shall be deemed to have occurred or to have been "delivered" at the time when you or a third party indicated by you acquires material possession of the products, which shall be evidenced by the signature of the receipt of the order at the agreed delivery address.
If it is impossible for us to deliver your order, we will try to find a safe place to leave it. If we cannot find a safe place, your order will be returned to our warehouse. We will also leave you a note explaining where your order is and how to have it reshipped to you. If you will not be at the delivery location at the agreed time, please contact us to arrange delivery on another day.
9.PRODUCT WITHDRAWAL OR ORDER CANCELLATION
We reserve the right to withdraw any product from this website at any time and to remove or modify any material or content of this website. Although we will do our best to always process all orders, there may be exceptional circumstances that require us to refuse to process any order after we have sent the Order Confirmation and we reserve the right to do so at any time, at our sole discretion. We will not be liable to you or to any third party for the withdrawal of any product from this website or for the failure to ship your order and automatically refund you the value paid.
10.CANCELLATION AND RETURN
- Legal right to withdraw from the purchase
If you are contracting as a consumer and user, you have the right to withdraw from this contract within 14 calendar days without giving any reason.
The withdrawal period shall expire 14 calendar days from the day on which you or a third party indicated by you, other than the carrier, acquired the material possession of the goods or in case the goods making up your order are delivered separately, 14 calendar days from the day on which you or a third party indicated by you, other than the carrier, acquired the material possession of the last of those goods.
To exercise the right of withdrawal, you must notify us MATILDE CANO, at the address Polígono Las Quemadas, Parcela 207. 14014 Córdoba, Spain, by telephone (+34) 957 325 167, by writing to us at firstname.lastname@example.org, your decision to withdraw from the contract through an unequivocal statement (for example, a letter sent by post or email).
- Consequences of withdrawal
In the event of withdrawal by you, we will refund all payments received from you, including the costs of delivery (with the exception of the additional costs resulting from your choice of a mode of delivery other than the least expensive mode of ordinary delivery offered by us) without undue delay and, in any event, no later than 14 calendar days from the date on which we are informed of your decision to withdraw from this contract. We will proceed to effect such reimbursement using the same means of payment used by you for the initial transaction, unless you instruct us otherwise, expressly detailing the means of payment through which you wish us to effect the reimbursement. You will not incur any charges as a result of the refund. Notwithstanding the foregoing, we may withhold the refund until we have received the goods, or until you have provided proof of the return of the goods, whichever condition is met first.
- Contractual right of withdrawal
In addition to the legally recognized right of withdrawal for consumers and users and mentioned in clauses 9.1 and 9.2, we grant you a period of 15 days from the Dispatch Confirmation to return the products. Please note that the period of 15 days will be computed from date to date and therefore not excluding non-working days. When in the 15 days of expiration there is no day equivalent to the initial day of the computation, the term will expire on the last day of those 15 days. If you return the products within the contractual period of the right of withdrawal, but after the expiry of the statutory period, you will be refunded only the price paid for such products. You may exercise your right of withdrawal in accordance with the provisions of clauses 9.1 and 9.2, but if you communicate to us your intention to withdraw from the contract after the legal withdrawal period has expired, you must in any case deliver the goods to us within 15 days from the Dispatch Confirmation.
- Common provisions
You shall not be entitled to withdraw from the contract for the supply of any of the following products:
- Goods sealed for reasons of hygiene which have been unsealed after delivery.
- Products that are perceived as used or used.
Your right to withdraw from the contract shall apply exclusively to those products that are returned in the same condition in which you received them. No refund will be made if the product has been used beyond the mere opening of the product, of products that are not in the same condition in which they were delivered or that have suffered any damage, so you should be careful with the product/s while they are in your possession. Please return the item(s) using or including all original packaging, instructions and other accompanying documents.
- Returns via courier - Spain
To return your purchase it is not necessary to make any online procedure. Inside your order box you will find a RETURN FORM OR SIZE CHANGE. In it you will find the instructions to follow to proceed with it.
You must return the merchandise in the same package you received it, following the instructions you will find in the "RETURNS" section of this website. The option will not suppose an additional cost for you.
In case you do not wish to return the products through any of the free options available, you will be responsible for the return costs. Please note that if you choose to return the items to us freight collect we will be entitled to charge you for any costs we may incur. After examining the item we will let you know if you are entitled to a refund of any monies paid. The reimbursement of transport costs will only be made when the right of withdrawal is exercised within the legal deadline and all the items that make up the order in question are returned.
The reimbursement will be made as soon as possible and in any case within 15 working days of receipt of the order. However, we may withhold reimbursement until we have received the goods, or until you have provided proof of return of the goods, depending on which condition is met first.
The refund will always be made in the same payment method you used to pay for the purchase.
Costs associated with the initial shipping costs will not be reimbursed.
We do not accept exchanges or returns of garments made to order or with alterations.
- Returns via courier - Outside Spain
Orders placed outside the Spanish territory. In case you want to process a return from a destination other than Spain, it will be the customer who will assume the shipping costs to the address indicated in the RETURN FORM OR SIZE CHANGE . The cost associated with the initial shipping costs will not be refunded.
- Returns of defective products
In cases where you consider that at the time of delivery the product does not conform to the stipulated in the contract, you should contact us immediately through our contact channels providing product data and the damage suffered, or by calling (+34) 957 325 167 where we will tell you how to proceed
11. OUR RESPONSIBILITY
We warrant that any Product you purchase from us through the Site is of satisfactory quality.
Our liability in respect of any Product purchased through our site is strictly limited to the purchase price of the Product. This does not include or limit in any way our liability to:
- Death or injury caused by our negligence
- Under section 2(3) of the Consumer Protection Act 1987
- Fraud or misrepresentation
- Any matter for which it would be unlawful for us to exclude, or attempt to exclude, our liability.
We accept no liability for any loss of revenue or profit, loss of business, loss of profits or contracts, loss of anticipated savings, loss of data, loss of management or office time or for any indirect or consequential loss or damage of any kind whether arising out of or caused by tort (including negligence), breach of contract or otherwise, however foreseeable.
Information on warranty periods and after-sales service can be found in the appropriate User's Instruction Manual of the Product purchased.
12.TRANSFER OF RIGHTS AND OBLIGATIONS
The contract between you and us is binding on both parties and our respective successors and assigns. You may not transfer, assign, encumber or dispose of a contract, or any of your rights and obligations under it, without our prior written consent.
We may transfer, assign, encumber, subcontract or dispose of a contract, or any of our rights or obligations under it, at any time during the term of the contract.
13.EVENTS BEYOND OUR CONTROL
We shall not be liable for any failure or delay in the performance of any of our obligations under the contract that is caused by events beyond our reasonable control ('Force Majeure Event').
A Force Majeure Event includes any act, event, non-occurrence, omission or accident beyond our reasonable control and includes in particular (without limitation) the following:
- Strikes, lockouts or other industrial action
- Civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether war be declared or not) or threat of war or preparation for war
- Fire, explosion, storm, flood, flood, earthquake, subsidence, epidemic or any other natural disaster
- Impossibility of the use of railroads, ships, aircraft, motor transport or other means of public or private transportation
- Impossibility of use of public or private telecommunication networks
- Laws, decrees, legislation, regulations or restrictions of any government
The obligations stipulated in the contract shall be considered suspended for the period during which the force majeure continues, and the time to fulfill the obligation shall be extended for an equivalent period. We will exercise due diligence to ensure that the force majeure event does not continue or to find a solution that allows us to fulfill the obligations under the contract despite the force majeure event.
If any of these terms and conditions or any provision of a contract is determined by a competent authority to be invalid, illegal or unenforceable to any extent, such term, condition or provision shall be severed from the other terms, conditions and provisions, which shall remain valid to the fullest extent permitted by law.
These Terms and Conditions and any document expressly referred to in them represent the entire agreement between us relating to the subject matter of any contract and supersede any prior agreement, understanding or contract between us, whether oral or in writing.
Each party acknowledges that, in entering into a contract, neither of us relies on any representation, offering or promise given by the other or impliedly on anything said or written in negotiations prior to such contract except as expressly set forth in these terms and conditions.
Neither of us shall have any remedy in respect of any misrepresentation made by the other, whether orally or in writing, prior to the date of a contract (unless such misrepresentation was made fraudulently) and the other's sole remedy shall be for breach of contract as provided in these terms and conditions.
16.OUR RIGHTS TO MODIFY THESE TERMS AND CONDITIONS
We have the right to revise and modify these terms and conditions from time to time.
You will remain subject to the policies and terms and conditions in effect at the time you ordered the Product from us, unless any changes to the policies or terms and conditions are required by law or governmental authority (in which case they will apply to orders you have already placed), or if we notify you of changes to the policies or these terms and conditions before we send you an order confirmation (in which case we are entitled to assume that you have accepted the change to the terms and conditions unless you notify us to the contrary within seven business days of your receipt of the Product).